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Interactive map includes all U.S. libraries
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New Digital Inclusion Survey Issue Briefs Available

Wednesday, October 14th 2015
Digital Inclusion issue briefs
New Digital Inclusion Issue Briefs Published
Topics Include Broadband, Employment, Buildings, and More

2014 Survey Results and Reports

2014 Digital Inclusion Survey Results Published
Explore how public libraries build digitally inclusive communities

2013 Digital Inclusion Survey Public Release Data File

Monday, September 21st 2015
2013 Digital Inclusion Survey Data Released
2013 DI Survey Public Relese Data File
iPAC and ALA Release 2013 Digital Inclusion Survey Data

iPAC Publishes Broadband Quality in Public Libraries: Speed Test Findings and Results

Wednesday, April 15th 2015
Speed Test Report Published
Joint effort by ALA and iPAC measured public library broadband throughout the nation

Digital Inclusion Survey


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Did you know: 90% of US public libraries provide access to e-books?

2014 Digital Inclusion Survey

Job Help

Did you know: 75% of public libraries offer programs that assist individuals apply for jobs?

2014 Digital Inclusion Survey


Did you know: 76% offer individuals assistance in accessing, using, and completing e-government programs, services, and forms?

2014 Digital Inclusion Survey

Digital Inclusion Builds Communities Today (and Tomorrow)

The ubiquity of the Internet poses challenges and opportunities for communities and individuals alike. These challenges and opportunities, however, are not evenly distributed. Equitable access to and participation in the online environment is essential for success contemporary life. And yet, communities and individuals find themselves at differing levels of readiness in their ability to access and use the Internet, robust and scalable broadband, a range of digital technologies, and digital content.

Research from the Public Library Funding & TechnologyOpportunity for All, and Pew Internet studies show that libraries are vital hubs that provide access to public access technologies and digital content. When taken together, these studies also show that community and individual success requires a comprehensive approach to creating digital inclusion that ensures opportunity for all communities and individuals regardless of geographic location, socio-economic status, or any other factor.

Digital inclusion has three broad facets: access, adoption, and application. These facets show the ultimate goal of creating digitally inclusive communities:

  • Access: Availability, affordability, design for inclusion, and public access.
  • Adoption: Relevance, digital literacy, and consumer safety.
  • Application: Economic and workforce development, education, health care, public safety and emergency services, civic engagement, and social connections.

In order to achieve these goals, libraries promote digital inclusion in four significant ways:

  • By providing free access to public access technologies (hardware, software, high-speed Internet connectivity) in their communities.
  • By providing access to a range of digital content to their communities.
  • By providing digital literacy services that assist individuals navigate, understand, evaluate, and create digital content using a range of information and communications technologies.
  • By providing programs and services around key community need areas such as health and wellness, education, employment and workforce development, and civic engagement.

For more information, see our page What is Digital Inclusion?


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